The house rules of private accommodation
To make sure that your stay will be pleasant and to prevent any misunderstandings, please read the house rules of private accommodation. When checking in, it is implied that you are familiar with and agree with them, and that you will fully adhere to them.
1. Upon arrival, submit a copy of the application to the property owner. If you came directly to the apartment submit identification documents of all guests to the property owner for registering with the tourist agency. The documents must be returned to you within 24 hours.
2. Towels and bed linen are included in the price and the property owner will change them depending of the category. Please keep your apartment clean and in order during your stay. The property owner is not required to clean and tidy up. We kindly ask you to take out the garbage daily during the summer. Smoking is forbidden in the bedrooms. Please consider the possible fire danger.
3. The property owner has no right to enter the rented apartment or use the guest's personal belongings without prior announcement to and permission from the guest. The host can enter the apartment in the absence of the guest only when there is reason to believe that the apartment or guest is in danger or that the guest violated the house rules.
4. The property owner is not responsible for the guest's belongings, but will do anything in her or his power to protect and warn the guest of possible dangers.
5. Pets are allowed only with the permission of the host. Bringing pets without prior announcement in the reservation is not allowed, and the property owner and the agency have the right to cancel the accommodation.
6. The guest is not allowed to bring easily inflammable and explosive materials and objects with a strong or unpleasant smell into the apartment. Moreover, the guest cannot bring electric appliances without the property owner's permission. This rule does not apply to the electric appliances for personal care.
7. Noise and rumble are not welcomed in the house, particularly during the sleeping time between 23:00 and 08 am in the morning. You are obliged to mannerly behaviour both adults and children, for child supervision during their playtime, for draught making and door battering.
8. Please take good care of the rented room or apartment, and turn of electric appliances and taps. Do not leave the air-conditioner on if there is no need for it, for example, while you are out of the apartment, and do not use it with open windows and doors. Please close all the doors and windows when out so there would be no damage in case of storm, lighting or draught. Turn off water taps, power, gas.
9. Persons who are not the houseguests are not allowed to stay overnight, to reside all day long at the premises or use the house appliences without explicit consent of the property owner. In case unregistered persons or persons that are not announced during reservation are found in the room, the property owner and agency have the right to cancel accommodation. If absent from the premises for longer than 2 days, please inform the property owner or the agency.
10. The guest who causes damage to property on purpose or by accident will have to make restitution for the full amount of damage. At the day of his or her departure, the guest is obliged to invite the property owner to check in his or her presence all rooms and house appliances to prove that they are not damaged. Only then is the guest allowed to depart. All unreported damages will be claimed afterwards in a lawsuit against the guest.
11. At the day of the departure, you are kindly requested to leave the rented room or apartment until 10 a.m. so that it can be cleaned and prepared for other guests. Staying in the apartment after that time unconditionally entails payment of 50 % of the daily rent without the possibility of further stay in the accommodation unit.
12.The guest who violates house rules and disturbs the peace will be unconditionally refused accommodation. In case the property owner or agency cancels accommodation due to violation of house rules, the guest will be required to pay the total amount for accommodation during the reserved period, regardless of the shorter stay.
13. If you decide to terminate your reservation earlier than agreed, payment must be made for the whole period you have reserved. The room/ apartment rate for the reserved period will be charged at the arrival.
14.It is implied that, upon arrival and checking in, the guest is familiar with the house rules and agrees to obligations and conditions prescribed by it. Any disputes that cannot be resolved in agreement with the property owner or agency will be resolved through police intervention or in legal proceedings before the court of Krk. Complaints will be considered only if they have been reported during the stay. Subsequent complaints will not be taken into consideration.
The House Rules follow the custom and practice of the catering and tourism industry.
Thank you for being our guests! We wish you a pleasant stay!